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Privacy Policy


1) Introduction and Contact Information of the Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data refers to all data that can personally identify you.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Oswald GmbH, Lung Wai 23, 27498 Helgoland, Germany, Tel.: 04725 8007041, Email: info@onlineshop-helgoland.de. The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website purely for informational purposes, meaning if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/referral from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (possibly in anonymized form)

The processing is carried out according to Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not disclosed or used for any other purposes. However, we reserve the right to review the server log files retrospectively if there are specific indications of unlawful use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the "https://" and the padlock symbol in your browser's address bar.

3) Hosting & Content Delivery Network

For hosting our website and displaying page content, we use a provider who performs its services either directly or through selected subcontractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers.

We have concluded a data processing agreement with the provider, ensuring the protection of our site visitors' data and prohibiting unauthorized disclosure to third parties.

4) Cookies

To make your visit to our website more attractive and to enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device for a longer period to store page settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the cookie settings of your browser.

If personal data is processed through certain cookies we use, the processing is carried out according to Article 6(1)(b) GDPR either for the performance of a contract, according to Article 6(1)(a) GDPR in the case of consent, or according to Article 6(1)(f) GDPR to safeguard our legitimate interests in the optimal functionality of the website and a user-friendly and effective website visit.

You can configure your browser to be informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that the functionality of our website may be restricted if cookies are not accepted.

5) Contacting Us

5.1 Trusted Shops

For review reminders, we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany.

Exclusively based on your explicit consent according to Article 6(1)(a) GDPR, we transmit your email address and possibly other customer data to the provider so that they can contact you with a review reminder via email.

You can withdraw your consent at any time with effect for the future, either to us or the provider.

We are jointly responsible with the provider for the processing described above according to Article 26 GDPR. The joint responsibility agreement can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO

5.2 When contacting us (e.g., via contact form or email), personal data is processed solely for the purpose of processing and answering your request and only to the extent necessary.

The legal basis for the processing of this data is our legitimate interest in responding to your request according to Article 6(1)(f) GDPR. If your contact aims at a contract, the additional legal basis for processing is Article 6(1)(b) GDPR. Your data will be deleted once it is clear that the matter has been conclusively resolved and if no legal retention obligations are in place.

6) Data Processing for Opening a Customer Account

According to Article 6(1)(b) GDPR, personal data will continue to be collected and processed to the necessary extent when you provide us with this data when opening a customer account. The data required for account opening can be found in the input mask of the corresponding form on our website.

You can delete your customer account at any time by sending a message to the above address of the controller. After the deletion of your customer account, your data will be deleted unless all contracts concluded through it are fully processed, no statutory retention periods apply, and we have no legitimate interest in further storing the data.

7) Use of Customer Data for Direct Marketing

7.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and is used to personally address you. We use the so-called double opt-in procedure for sending the newsletter, ensuring that you only receive the newsletter after explicitly confirming your consent by clicking a verification link sent to your email address.

By activating the confirmation link, you grant us your consent for the use of your personal data according to Article 6(1)(a) GDPR. In this process, we store your IP address registered by your Internet service provider (ISP) and the date and time of registration to trace any misuse of your email address at a later time. The data collected during newsletter subscription will only be used for this specific purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned above. After unsubscribing, your email address will be promptly deleted from our newsletter distribution list, unless you explicitly consent to further use of your data or we reserve a further use that is legally permitted and disclosed in this statement.

7.2 Rapidmail

The sending of our email newsletters is done via the following provider: rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg, Germany.

Based on our legitimate interest in effective and user-friendly newsletter marketing, we share the data you provided during newsletter registration with this provider according to Article 6(1)(f) GDPR so that they can handle the newsletter dispatch on our behalf.

Subject to your explicit consent according to Article 6(1)(a) GDPR, the provider also performs statistical evaluations of the success of newsletter campaigns using web beacons or tracking pixels in the sent emails, which can measure open rates and specific interactions with the newsletter content. End device information (e.g., time of access, IP address, browser type, and operating system) is also collected and analyzed, but not combined with other data records.

We have concluded a data processing agreement with the provider to protect the data of our site visitors and prohibit unauthorized disclosure to third parties.

7.3 Stock Availability Notification via Email

For temporarily unavailable items, you can subscribe to receive email notifications about stock availability. In this case, we will send you a one-time email notification about the availability of the selected item. The mandatory information for sending this notification is your email address. Providing additional data is voluntary and may be used to personally address you. We use the double opt-in procedure for email dispatch, ensuring that you only receive the notification after explicitly confirming your consent by clicking a verification link sent to your email address.

By activating the confirmation link, you grant us your consent for the use of your personal data according to Article 6(1)(a) GDPR. In this process, we store your IP address registered by your ISP and the date and time of registration to trace any misuse of your email address at a later time. The data collected during the stock availability notification subscription will only be used for this specific purpose.

You can unsubscribe from the availability notifications at any time by sending a corresponding message to the responsible party mentioned above. After unsubscribing, your email address will be promptly deleted from our notification list, unless you explicitly consent to further use of your data or we reserve a further use that is legally permitted and disclosed in this statement.